Our Crowdfunding & Pre-Sale FAQs
Over the last 18 months we’ve seen the sky-rocketing costs of manufacturing, importing and warehousing have a huge negative impact on the toy industry with many brands and shops closing down entirely. But we’ve found a way to fight back and after months of hard work and research, we’ve got a new system in place for ordering and shipping which means we can keep making great products at the best prices possible.
We love providing top quality play dolls, costumes and accessories for our customers and we are excited about building a better brand for you in 2019 and beyond.
Why are we crowdfunding?
The answer is simple.
Crowdfunding saves you money. The price of a product is usually calculated by adding up the costs of manufacturing, importing, marketing, advertising and long term storage. Purchasing during a Crowdfunding campaign means we don't incur marketing, advertising and long term storage costs so we can pass those savings directly onto YOU, giving you the best price possible for your purchase.
- Crowdfunding means no one is disappointed because an item is ‘sold out‘. Knowing how many units we need to manufacture before we place the order at our factory means that no one loses out. As long as we meet our campaign's Funding Goal, every person who buys through our crowdfunding campaign will be guaranteed a doll.
What is the difference between Crowdfunding, Pre-sale and full Retail Price?
Crowdfunding or Tier 1 pricing: Put simply, crowdfunding is a way for businesses to raise money from customers in order to manufacture a new product. In return, everyone who helps Crowdfund the campaign gets a 'reward' - in this case, a deep discount off the item's retail price. The more people who commit at the Crowdfunding stage, the better chance we have of manufacturing the items. Crowdfunding prices are available only for a limited time and won't be available after the campaign ends.
Pre-sale or Tier 2 pricing: Pre-sale prices are available only once a campaign successfully crowdfunds and ends. This pricing is higher then the crowdfunding price but less expensive than the full retail price.
Full Retail or Tier 3 pricing. Full retail prices will be charged once pre-sales are closed.
Crowdfunding is a great way for you to get the best price possible on the items we manufacture, and it helps us determine how popular an item is going to be. If we get a lot of people who participate in a campaign, we know we need to place a large order with the factory. If not many people participate, then we know that we have to wait until there is more interest. Don't worry tho - if we don't meet our minimum number required for the campaign, then everyone who has pledged will be refunded.
We are now in our 7th year of business at A Girl for All Time® and have successfully produced over 45 items including 9 award-winning dolls and dozens of costumes and accessories, so we are very confident in our manufacturing and shipping processes.
However, there are always risks and challenges with the production of anything. There can be delays at the manufacturing facilities if the factory falls behind schedule, or shipping time tables can be delayed due to weather, equipment, carriers or simply human error. Exporting product over any holiday season can also add unforeseen delays and there is always the risk that items make it all the way to it's destination and they get held up in customs for some unknown reason!
Having said all that, after 7 successful manufacturing seasons, we have a good idea of how to manage the hundreds of processes it takes to get our items from concept to production and into your homes.
Here is a little section we've put together to answer some of your most often asked questions. Please check here first and if you don't see the answer to your question, please drop us a line at email@example.com
Where do my items ship from ? We have two warehouses at the moment, one in Califonia (USA) and one outside of London (UK). Any orders with a shipping address of North America or South America will go from our warehouse in the USA. Any orders with a shipping address of the UK, EU, Europe, or Austral-Asia will ship from the UK warehouse. When you place your crowdfunding order, you will be offered a selection of clearly marked 'Crowdfunding Shipping' options. Please choose the correct one and check out as usual. If you are unsure, please drop us a note.
I see that the all the crowdfunding campaigns are on only the US website and are only in USD. Why is that and does that mean I will be billed in USD? Are there any foriegn currency charges that will be applied to my card? This year, we have created our very own crowdfunding platform on our own site. It gives us much more control over the products we want to launch, when we want to launch them and how often we want to have campaigns. However we can only place the campaigns onto one site, so we have had to use the US based site to host them. Anyone can purchase from anywhere in the world and appropriate shipping rates will be applied. If you are in the US, you will be billed in USD. If you are outside of the US, you will be charged at that day's exchange rate in your local currency by your bank. Your bank decides any bank charges applied to your card or method of payment. Please refer to your bank card supplier for further details. A Girl for All Time does not apply any additional charges to your cards.
When will I get my items? Manufacturing + shipping normally takes 6-8 months after the closing date of the campaign. Please note we do our best to delivery earlier than that but we are bound by the schedules of the factory and cross ocean freight shippers. We will keep you up to date as we get through the manufacturing and delivery process.
What happens if the campaign does not fully fund? If the campaign does not fully fund by the end of the 30 day period then all monies will be returned to supporters in full. However we are not liable for fluctuations in exchange rates and are not liable for any difference in refunds due to currency exchange rates.
You've mentioned in other campaigns that all fabrics pictured are 'prototype fabrics'. What does that mean? The road to making a doll, boxed and ready to sell, is a very long one! Each and every fabric we use has to be safety tested for every single one of our dolls. We test colour fastness, heavy metals safety (think metalic sparkles in some fabrics, or even the silver snaps used to close a top or as decoration on a shoe), and more. We do tests to make sure that fabrics don't unravel, shred, catch fire... you name it, we test it. This is a very costly process so we cannot test fabrics until we know we are going into production. So the fabrics you see photographed here are used for our 'prototypes' or design samples. Once we go into production, they will be analysed and tested and quite often they will be changed or tweaked for fabrics that can pass every one of our tests. So the designs you see will remain the same, but the final fabrics may change.
We can't wait to see you on our Crowdfunding campaigns -